FQA

FQA

1. What are your store hours?
Our store is open from Monday to Saturday, 10:00 AM to 7:00 PM. We are closed on Sundays.

2. How can I contact you?
You can reach us by phone at +86 192 1355 8103. Alternatively, you can visit us at our address: 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China.

3. Do you offer international shipping?
Currently, we only offer domestic shipping within China. Please check back with us in the future for any updates on international shipping options.

4. What is your return policy?
We accept returns within 14 days of purchase, provided the items are in their original condition and packaging. Please contact us for further instructions on how to return your items.

5. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s status online.

6. Do you have a loyalty program?
Yes, we offer a loyalty program to our regular customers. Please inquire in-store for more details on how you can earn rewards and benefits.

7. What payment methods do you accept?
We accept various payment methods including credit/debit cards and mobile payments. For more details on accepted payment methods, please contact us.

8. Can I make a reservation for in-store shopping?
At the moment, we do not accept reservations for in-store shopping. However, feel free to visit us during our operating hours and our staff will be happy to assist you.

9. Are your products available online?
Currently, we do not offer online shopping. Please visit us in-store for our full range of fashion products.

10. How do I get updates on new arrivals and promotions?
Follow us on our social media channels or sign up for our newsletter in-store to receive updates on new arrivals, promotions, and exclusive offers.

If you have any other questions or need further assistance, please don’t hesitate to contact us!