Returns & Refunds

Thank you for shopping with @modamania-a. We strive to ensure that you are satisfied with your purchase. If you need to return or exchange an item, please review our policy below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be returned within 14 days of the purchase date.
• The item must be in its original condition, unused, and with all original tags and packaging.
• Proof of purchase (receipt or order confirmation) must be provided.

2. How to Return an Item

To initiate a return, please follow these steps:

1. Contact Us: Reach out to us by phone at +86 192 1355 8103 or visit our store at 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China to inform us of your return request.
2. Return Instructions: We will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to prevent damage during transit.
3. Return Shipping: The customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.

3. Refund Process

Once we receive and inspect the returned item, we will process your refund. Please note the following:

• Refund Method: Refunds will be issued to the original payment method used for the purchase.
• Processing Time: Refunds are typically processed within 7-10 business days after we receive the returned item.
• Non-Refundable Items: Certain items, such as final sale items or custom-made products, may not be eligible for a refund. Please check the product description for details.

4. Exchanges

If you would like to exchange an item for a different size or color, please contact us to check the availability of the desired item. Exchanges are subject to stock availability and must meet the same return conditions as outlined above.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately. We will arrange for a replacement or a refund, including any return shipping costs.

6. Contact Us

For any questions or assistance with returns and refunds, please contact us at:

Phone: +86 192 1355 8103
Address: 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China

Thank you for shopping with @modamania-a. We appreciate your understanding and cooperation.